From the consulting room on the pareto principle

The pareto principle is more commonly known as the 80/20 rule. It says things like “20% of your patients cause you 80% of your work”.
It's often quoted in management books and advocates of ‘Lean’ and the Toyota production system use it as a mantra to speed up production. The theory is that concentrating on the 80% of stuff that is routine gets you a bigger overall win than concentrating on the 20% that causes you trouble. Click here to find out more and GP columnist Dr Neil Paul muses on the importance of dealing with routine – and wonders whether internet searches could be harnessed by the NHS.

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Lean Healthcare Academy - Annual Exhibition & Awards 2009

The 2nd Annual Lean Healthcare Academy - Exhibition and Awards is being held at the Royal Armouries in Leeds on the 12th November 2009. Following on from last years success, this year will bring you more opportunities to network, more opportunities to see and share best practice, more opportunities to win an award and more opportunities to bring real time and cost benefits to your organisation. It truly is the essential Healthcare event of 2009. Click here for further details.

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Bolton Improving Care System Open Day 8 June 2009

The Royal Bolton Hospital NHS Foundation Trust is hosting an open day to share the learning, experience and success of the organisation in using Lean methodology and developing the Bolton Improving Care System (BICS).
Hosted by David Fillingham, Chief Executive, the open day will feature practical case studies and interactive workshops, ending with a masterclass run by Kate Silvester, providing delegates with a range of learning experiences, the opportunity to network and promote shared learning. Click here for further information.
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LEAN in Action & Empowering your Staff Community

John Adler (CEO at Sandwell & West Birmingham Hospitals), Balraj Rai (NHS West Midlands) and Ann Schenk (Royal Bolton Hospital Foundation Trust) will be sharing their ideas on staff engagement, using LEAN methodology for healthcare service improvement and LEAN as a practical framework for organisational transformation. Click here for further information and to book your place.
If you would like further information on this event, or the Institute of Healthcare Management (IHM), please contact Jazz

Headlines from John Seddon's Systems Thinking in the Public Sector

Andrew Dangerfield, Head of Project and Programme Managment, returned from John Seddon's talk Systems Thinking in the Public Sector enthused and keen to share his insights. Read Andrew's headlines here. John is a clearly talking the same language as the Lean principles that have been used in the PCT. If you want to comment on this entry or share your own thoughts of the session, just click on the comment button below.

Kate Silvester on lean or just mean

Managing a system where all patients get their first definitive treatment within 18 weeks of GP referral will sort the mean from the lean thinkers. Read the full article here. You will need to register on the HSJ website to access the article.