Helping Leaders “Blink” Correctly

In the first of two articles, IHI’s Bob Lloyd describes two of four core skills health care leaders need to use data appropriately in decision making: understanding the messiness of improving health care, and determining why you are measuring. Without these capacities, Dr. Lloyd argues, we run the risk of going off in the wrong direction in the “blink of an eye.”
Read the article in Healthcare Executive

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Listen to an audio recording of the Author in the Room call on preventing falls

In one of the most widely attended Author in the Room calls ever in the joint IHI and JAMA audio series, gerontology pioneer and MacArthur Foundation Fellow, Dr. Mary Tinetti, of the Yale University School of Medicine, shared her newest findings on preventing falls among the elderly. Her remarks were based on a recent study she co-authored, published in a special Care of the Aging series in JAMA Listen to an audio recording of the Author in the Room call on preventing falls

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Author in the room Dr. Hussein Hollands, MD, Msc, author of Acute Onset Floaters and Flashes: Is this Patient at Risk for Retinal Detachment?

Join the Institute for Healthcare Improvement (IHI) and The Journal of the American Medical Association (JAMA®) on Wednesday, January 20, 2010, from 2:00 PM - 3:00 PM Eastern Time for “Author in the Room,” an interactive conference call aimed at closing the gap between knowledge – what is published in an article - and action – how much of this knowledge is put into practice to improve care. This interactive call will help readers consider the implications of the study results for improving their practice. To read more and access this month's article, click here.

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Passport: Guiding Your Journey to Exceptional Care

IHI invites you to join Passport, a new cost-effective membership program for hospitals. When your organization joins Passport, your whole staff gains easy access to the practical tools and ongoing expert support for frontline teams as they improve key processes outlined in the IHI Improvement Map, the new online planning tool. Learn more about Passport membership

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IHI and JAMA Announce Author and Article for the October 21st Call

Dr. Barbara Slade MD, MS, author of Postlicensure Safety Surveillance for Quadrivalent Human Papillomavirus Recombinant Vaccine Joins the Institute for Healthcare Improvement (IHI) and The Journal of the American Medical Association (JAMA) on Wednesday, October 21, 2009, from 2:00 PM - 3:00 PM Eastern Time for “Author in the Room,” an interactive conference call aimed at closing the gap between knowledge – what is published in an article - and action – how much of this knowledge is put into practice to improve care. The interactive call will help readers consider the implications of the study results for improving their practice. To read more and access this month's article, click here.

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A Three-Month Virtual Program from IHI Begins 17th Sepetmebr

Hundreds of hospitals around the world have demonstrated a reduction in ICU patient days, central line days, and ventilator patient days. Your organization can also begin to see these same results by implementing multidisciplinary rounds. Please join IHI on its latest ExpeditionTM: Using Multidisciplinary Rounds to Ensure the Right Care for Every Patient. The aim of this ExpeditionTM is to enable you to improve the outcomes, reliability, and patient experience of care through the utilization of multidisciplinary rounds. At the conclusion of this ExpeditionTM, you will be able to:
Identify the components of a highly functioning multidisciplinary rounding process
Develop a process for setting daily goals with patients
Test, refine, and implement a multidisciplinary rounding process For more information and to enroll, click here!

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IHI 21st Annual National Conference on Quality Improvement in Health Care - Share an improvement story

Does your organisation have an improvement story to share? Submit an online application to display your story as a posterboard by October 9 at the 21st Annual National Forum on Quality Improvement in Health Care.
For complete posterboard display information, including a sample poster, please review the Posterboard Handbook.
If you have questions regarding the Posterboard Proposal, please contact Lindsay Saternow at lsaternow@ihi.org.

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IHI Call for Abstracts on quality Improvement or New Patient Initiatives

Does your organisation have quality improvement work or a new patient initiative to share? If so, IHI are eager to hear about your work that led to an improvement. You are invited to submit an abstract that will be considered for a poster presentation or session at the IHI/BMJ International Forum on Quality and Safety in Health Care in Nice, France, on April 20-23, 2010. The deadline for submissions is September 21, 2009. By submitting an abstract you can showcase your achievements to key international opinion leaders, Communicate your organisation’s work, Enhance your organisation’s profile amd Network with others in your field.
Click here for more information or to submit your abstract now.
To find out more about the Forum, watch this video from the 2009 International Forum.

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Raising Joy in the Health Care Workforce- Free interactive debate

There’s nothing optional about a health care workforce that’s capable and empowered to deliver optimal care to patients. Staff members who are engaged in their jobs, have opportunities for growth and development, and feel respected by trusted colleagues and higher ups alike, go out of their way to implement best practices and, in the process, help their organizations earn reputations for best places to work. Join host, Madge Kaplan, and experts Joanne Watson and Katie Bell, for a lively discussion of new research findings and new strategies being deployed to build stronger connections between clinical outcomes, patient-centered care, and engaged frontline employees. Come listen, share your knowledge, and ask questions on IHI’s brand new audio “talk show” - the first of its kind devoted to capturing the best ideas for reforming the health care system through system redesign. Click here to enroll now!

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Knowing is not enough - Report from IHI

In the current climate of global economic change that influences how health care organisations set priorities and do their work, it is health care leaders and educators who must act decisively for better health, better care, and better learning. The authors of this report identify five strategies for addressing challenges and reshaping health care, and discuss competencies that offer a new bridge between health care operations and graduate medical education. Examples of new health professions education models to promote better care are also shared. Read the report here!

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Author in the room: Peter Hwang, MD, 17th June 2009

Join the Institute for Healthcare Improvement (IHI) and The Journal of the American Medical Association (JAMA) on Wednesday, June 17, 2009, from 2:00 - 3:00 PM Eastern Time for “Author in the Room,” Peter Hwang, MD, author of an article reviewing diagnosis and treatment of acute rhinosinusitisan. This is an interactive conference call aimed at closing the gap between knowledge – what is published in an article - and action – how much of this knowledge is put into practice to improve care. The interactive call is free and will help readers consider the implications of the study results for improving their practice. Enroll now!

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Free audio/web broadcast from the Institute for Healthcare Improvement

This Free broadcast on 4th June 2009 focuses on Paul Levy, President and Chief Executive Officer, Beth Israel Deaconess Medical Center his blog, “Running a Hospital,” is must reading for any health care leader, administrator, or clinician interested in building cultures of improvement, safety, and transparency. There will be lively discussion with this senior leader who’s turned the lights on to show what change looks like at a teaching hospital in real-time - whether it’s reducing infections or seeking input from staff on how to deal with a deficit and save jobs during tough economic times. Click here to register and find out further information. or you can listen to the recording of the programme here!

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Web-Based Program from IHI: Strategies for Reducing Expenses Without Compromising Care

Organisations often engage in quality improvement because it is seen as the right thing to do. Any financial benefit that results from these improvement efforts is considered a nice bonus but not an expected goal. Furthermore, the structures of most payment systems employed in the industry have made it difficult for providers to experience significant financial benefits from quality improvement. However, given the continued rise in health care spending, coupled with the current state of the economy, a new way of thinking is necessary. Health care administrators and clinicians need to focus on creating efficiency while simultaneously maintaining or improving quality of patient care.To help organisations achieve this goal, the Institute for Healthcare Improvement (IHI) and the Healthcare Financial Management Association are co-sponsoring a three-part executive call series, Strategies for Reducing Expenses Without Compromising Care.This series of three web-based call sessions will help to create a portfolio of work that will systematically identify and eliminate waste, leading to a 1% to 3% savings in operating costs per year.

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Satellite Broadcast of the IHI Annual National Forum

As part of IHI's ongoing effort to accelerate health care improvement throughout the world, IHI will be transmitting a live satellite broadcast of the 21st Annual National Forum presentations on December 8 and 9. The real-time and tape-delayed broadcasts include four keynote and five mini keynote sessions. Click here for furter information on how to take part.

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Web-based program from IHI: Using the IHI Global Trigger Tool for Measuring Patient Safety

IHI is pleased to introduce a new web-based program that will teach organizations how to use the IHI Global Trigger Tool to help them measure instances of harm often missed using traditional methods of reporting and tracking errors. The Web&ACTION, titled Using the IHI Global Trigger Tool for Measuring Patient Safety, is designed for teams of reviewers who will use the IHI Global Trigger Tool to identify patient harm and use the results gleaned from the tool to measure the effectiveness of safety improvements. The program also includes six additional telephone calls designed, in combination with the three webinars, to guide the beginner IHI Global Trigger Tool user into a sophisticated user able to create a system of tracking harm and improvement within their organization.

Author in the Room on March 18

Why not join the Institute for Healthcare Improvement (IHI) and The Journal of the American Medical Association (JAMA) on Wednesday, March 18, 2009, from 2:00 - 3:00 PM for “Author in the Room,” an interactive conference call aimed at closing the gap between knowledge – what is published in an article - and action – how much of this knowledge is put into practice to improve care. The interactive call will help readers consider the implications of the study results for improving their practice.On March 18th, "Author in the Room" features Steven A. Schroeder, MD, author of an article discussing smoking cessation in patients with psyciatric illness. Additionally, Doug Ziedonis, MD, MPH, Chair of the Department of Psychiatry at the University of Massachusetts, will be joining as a guest speaker. Click here to register or to read more and access the article, click here.

Online Learning Modules to Build Capacity for Improvement Projects from IHI

These Free modules from IHI introduce and reinforce the vital basics of improvement. The Model for Improvement on-demand is a presentation, Model for Improvement – Your Engine for Change, Fundamentals of Improvement and Measuring for Improvement are all interactive sessions.

How a Simple Checklist Can Dramatically Reduce Medical Errors

Physician and patient safety leader, Dr. Peter Pronovost, recently joined an IHI Open School for Health Professions conference call to discuss the remarkable power of simple checklists in health care delivery. The checklists which include basic hygiene and sterilization practices that have helped clinicians across the world dramatically reduce the medical errors that lead to hospital infections.
Click here to watch the video and download one a sample checklist.

Using Data to Assess and Improve Operational Performance in the Emergency Department - Interactive learning programme

The Institute for Healthcare Improvement’s interactive distance-learning program "Using Data to Assess and Improve Operational Performance in the Emergency Department" will enable teams to assess effectively the most significant emergency department (ED) statistical operational measures affecting flow and throughput. You can then use your assessment to develop an ideal operational model to develop and implement a plan for improvement.

Please click here for further information.

When Things Go Wrong at Other Hospitals

“It could never happen here” is a natural response to news of a patient safety event at another institution, but this reaction may stifle potential for learning and improvement in our own organizations. Experts on this topic recently joined front-line teams for an important IHI “Campaign LIVE!” conference call. Listen to the call