Survey of access to online information and information sharing within the NHS

The NHS Institute for Innovation and Improvement has asked the Institute for Employment Studies (IES) to carry out research to find out whether people working in the NHS would be in favour of development of an online 'ideas channel' to facilitate the sharing of ideas and good practices. As part of this work IES is conducting an online survey to help understand staff views about this. Click here for further information and to take part in the survey!

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New DH guidance on substance misuse published

Until now there has been no formal guidance to help clinicians to manage substance dependence among young people. This has left practitioners concerned that their practice may not accord with the developing evidence base. A new guidance document, published by the Department of Health, describes good practice on the best ways to manage a clinically complex condition.

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HOPE European Exchange Programme

The HOPE European Exchange Programme offers a unique opportunity for healthcare professionals. Aimed at managers and clinicians who also have a managerial role, participants will see how another healthcare system is structured and identify good practice.
For further information about participating or acting as a host organisation please contact leadership@institute.nhs.uk or visit the website www.hope.be.

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Invitation to East Midlands Rapid Improvement Event on Friday 17th July

You are invited to the East Midlands Rapid Improvement Event will be held on Friday 17th July at the Leicester Marriot.
This will feature best practice tips and lessons learned from trusts nationally and from the East Midlands’ pilot sites - University Hospitals of Leicester and United Lincolnshire Hospitals and is being supported by the National Institute High volume Care – Orthopaedic Rapid Improvement Programme Team. View the agenda for the day and the information pack for the event.
If you are interested in attending, please email Bernie Stocks.


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Frequent Feedback model showcased at key HSJ event & Frequent Feedback Learning Network launched

The Picker Institute and Southampton University Hospitals NHS Trust jointly presented their work on developing near real-time patient feedback at the HSJ Measuring Patients Experience conference on 29th April in London. Acting Chief Executive, Caroline Powell and Julia Barton, Associate Director of Nursing at Southampton, detailed the principles and benefits of the Picker Institute’s Frequent Feedback service which they co-developed and is now in action at 12 NHS trusts. View the presentation slides and learn more about Frequent Feedback.

NHS trusts who commission the Picker Institute’s Frequent Feedback service can now participate in a learning network, which held its first meeting on 23rd April. Project leads from acute, mental health and primary care trusts across England discussed their experiences of gathering and using near real-time feedback from patients, carers and visitors. The network facilitates the sharing of good practice. To find out more about the service please contact Regula Dent.

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*Unfortunately this link is only accessible for people accessing the blog from the NHS Leeds network. To find other posts relating to similar topics, please click on the tags below.

Good Practice database from the Picker Institute

The good practice database from the Picker Intitute is a collection of practical examples that have improved the patient experience. It is easy to use and registration is free. The examples featured are designed to be both practical and easy to implement.
As a subscriber you will receive, free of charge, unlimited use of the database, the Picker Institute's monthly e-bulletin, good practice factsheets, other quality improvement updates.
You cam also send in your own good practice examples and you will have the opportunity to win a £25 voucher as well as promote your own work on the database.

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Do you know any good technologies for the NHS?

The NHS Technology Adoption Centre (NTAC) has launched its second Call for Proposals for Technology Implementation Projects. NTAC would like to receive applications from healthcare clinicians and medical technology companies concerning technologies that might be suitable for 4 Projects to begin in Autumn 2009.
These Projects will involve approved technologies being implemented in real-time NHS clinical settings to see the range of issues associated with adopting and using the technologies. These Projects will also identify where additional changes to a clinical pathway or service may need to be made to unlock the full benefit of the technologies. Where technology adoption is successful, online technology adoption guides ("How to, Why to Guides") will be disseminated widely across the NHS to stimulate uptake. The deadline for electronic applications is 5 pm, 2 March 2009. Click here for further information.

Learning to Manage Health Information: a conference for clinical educators

Learning to Manage Health Information is a FREE conference open for all educators and others interested in enabling students to utilise health information and technology effectively to enhance the quality of patient care and patient safety. The conference will provide you with the tools and ideas for bringing informatics competency into your programmes of learning.
The conference is a unique chance to meet others interested in this area, both educators and clinicians across all professions. You will find examples of good practice and be able to talk with people who can help support the embedding of informatics into clinical education programmes. It is an opportunity to become better informed and get involved in the ideas being discussed. Book your place now!

Preparations for Winter

Lyn Simpson, Director of NHS Operations, has outlined the Department of Health's expectations about preparations for winter, information reporting and communications.

Click here for further information and to view the good practice guide on timely handover of patient care.

Undressing the Elephant: why good practice doesn't spread in healthcare

The premise of this book is that the concept of “spread” and the business of “spreading good practice” as we continue to apply it in healthcare, may be a large part of why “spread” doesn’t happen. If you’re looking for an alternative and occasionally irreverent view, then read on. This is Sarah Fraser's personal account reflecting on many years worth of consulting practice, mistakes included. Copy to be available through the PCT library.