FREE Improvement Tools

For the last three years, the Improvement Network has been offering free access to a suite of improvement tools to help support the needs of managers. These are accessible to public sector managers and practitioners across health, local government and police sectors. The tools cover a range of 16 topics including communication, change management and partnership working.
Register now for free access the Improvement Network's Improvement Tools

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Free audio/web broadcast from the Institute for Healthcare Improvement

This Free broadcast on 4th June 2009 focuses on Paul Levy, President and Chief Executive Officer, Beth Israel Deaconess Medical Center his blog, “Running a Hospital,” is must reading for any health care leader, administrator, or clinician interested in building cultures of improvement, safety, and transparency. There will be lively discussion with this senior leader who’s turned the lights on to show what change looks like at a teaching hospital in real-time - whether it’s reducing infections or seeking input from staff on how to deal with a deficit and save jobs during tough economic times. Click here to register and find out further information. or you can listen to the recording of the programme here!

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Updated Primary Care Service Framework - Alcohol

This Framework is for adult patients who are drinking to hazardous and harmful or dependent levels. It has been updated to include recent policy changes and is supported by a range of enhanced tools to support implementation. A complementary suite of resources and supportive notes is also available. It provides examples of good practice around alcohol services in primary care and can be adapted and used as a basis for an enhanced service via a schedule within a local primary care contract or service level agreement.
In addition, the updated document supports the introduction of the new clinical directed enhanced service (DES) for alcohol, which started from April 2008 and will run for two years.
View the framework here!

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Social Media Month - Demystifying the use of Socal Media

Dr Sarah Fraser is holding a series of 45 minute online sessions on demystifying the use of social media. The sessions will be of interest to anyone involved in leading change. Please click here for further information on the sessions and there are also some hints and tips on conference calling. You can also log in to the discussion forum to log any questions you may have in relation to the discussion topics.

HR in practice: Mid Yorkshire Hospitals NHS Trust gets staff plugged into MP3 players for training

The players look like iPod Nanos and staff can hook them up to their laptop or a hospital computer through a USB cable. The computers, in turn, link to the organisational development department of the trust.
Staff can then listen through headphones to the training materials and use the navigation on the device to move on to the next section, or can watch mini-documentaries on the computer that back up the listening material. This allows staff learn at times that are convenient to them and their employer, and the organisation saves thousands of hours, as staff do not need to take time out to train other staff, thus the organisation saves money by ensuring working hours are optimised. There is 100% accountability as a complete audit trail is provided and modules can be remotely updated. Click here to read more...

“Who Moved My Cheese?” by Dr Spencer Johnson

If you’re looking for a short, easy-to-read book which is going to make you think about your own behaviour and how you react to change within your work place and personal life then this book is a must!. Who Moved My Cheese uses a simple story to illustrate the different types of behaviours individuals demonstrate when faced with change. After reading the story you are left pondering your own traits and characteristics and comparing yourself to the characters in the book. It opens your eyes to the ideal way we should all react to changes but are often too busy or too comfortable with the present to do.
A copy of this book can be requested from the NHS Leeds Library Service.

Helping to Deliver Technology-enabled Change

This is an invitation to attend a half day workshop to support your organisation in delivering technology enabled change. The workshop will run twice offering delegates the opportunity to attend a morning or afternoon session. The session is likely to be of interest to senior managers, commissioning leads, planning leads and improvement leads. To book a place click here.

The Tipping Point: how little things can make a big difference

Malcolm Gladwell's 2000 book talks about the factors which can make an idea, a product or even a person go from relatively limited success to mega superstardom. A very easy read, this book provides the questions to ask yourself if you want to spread a message and make it stick.