From the consulting room on the pareto principle

The pareto principle is more commonly known as the 80/20 rule. It says things like “20% of your patients cause you 80% of your work”.
It's often quoted in management books and advocates of ‘Lean’ and the Toyota production system use it as a mantra to speed up production. The theory is that concentrating on the 80% of stuff that is routine gets you a bigger overall win than concentrating on the 20% that causes you trouble. Click here to find out more and GP columnist Dr Neil Paul muses on the importance of dealing with routine – and wonders whether internet searches could be harnessed by the NHS.

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