Effective Teamwork as a Care Strategy - SBAR and Other Tools for Improving Communication Between Caregivers

Through this 49-minute streaming video presentation, led by expert faculty, Michael Leonard, MD, you will understand and implement the SBAR approach and other tools and behaviors for effective teamwork and communication to help ensure clear, accurate information between caregivers. Access the presentation here. You will need to register on the IHI website to access this presentation.

Getting Started on Flow

This On Demand presentation will help participants understand how patient flow affects safety, staff satisfaction, and patient outcomes. Participants will learn how to assess patient flow and identify improvement opportunities within their hospitals. Access the presentation here. You will need to register on the IHI website to access the presentation.

An Introduction to the Model for Improvement

A third IHI On Demand presentation featuring IHI’s Executive Director of Performance Improvement, Robert Lloyd, PhD. This presentation builds on a foundation of applied science, focusing on how three key questions can help drive your quality improvement work: what are we trying to accomplish?, how will we know that a change is an improvement?, what change can we make that will result in improvement? Access the presentation here. You will need to register with the IHI website to access the presentation.

Building Skills in Data Collection and Understanding Variation

This IHI On Demand presentation, featuring IHI’s Executive Director of Performance Improvement, Robert Lloyd, PhD, is designed to help teams successfully manage the milestones along the quality measurement journey. Access the presentation here . You will need to register on the IHI website before you can access the presentation.

Using Run and Control Charts to Understand Variation

This is an On Demand presentation, offered by IHI, featuring their Executive Director of Performance Improvement, Robert Lloyd, PhD. Dr. Lloyd’s presentation will review two fundamental tools for understanding variation — the run chart and Shewhart control charts. Access the presentation here. You will need to register on the IHI website to access the presentation.

Don Berwick's Eating Soup with a Fork

In this December 2007 National Forum keynote speech, Don Berwick (President and Chief Executive, Institute for Healthcare Innovation [IHI]) examines the role of evidence and the importance of context in promoting improvement. The way ahead, he says, requires both. Watch the free download here.