Friday, 20 February 2009
Online Learning Modules to Build Capacity for Improvement Projects from IHI
These Free modules from IHI introduce and reinforce the vital basics of improvement. The Model for Improvement on-demand is a presentation, Model for Improvement – Your Engine for Change, Fundamentals of Improvement and Measuring for Improvement are all interactive sessions.
Labels:
IHI,
service improvement,
toolkit
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