The public sector is facing increasing pressure to reduce costs, in this seminar you are shown how Vanguard’s pioneering work applying Systems methods in service organisations leads to dramatic improvements in service, cost, revenue and morale.
At the seminar you will learn why traditional approaches to change and improvement have made services worse and costs higher. You will be given advice on dealing with these key issues from a systems point of view focussing on value to design service systems against citizens’ demands, and to deliver financial savings and improved services at the same time.
The dates are Thursday 19th August – Leeds, Thursday 16th September - Manchester, Other dates to be announced.
The event is for public sector and government personnel, academics and journalists ONLY. This offer is limited and on a first-come first-served basis, so to reserve your place(s) please call 01280 822255 or email pr@vanguardconsult.co.uk for a booking form. The cost is £95 + VAT per delegate, to cover the event costs. Lunch is included, and delegates will also receive a free copy of John Seddon’s latest book.
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Monday 7 June 2010
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