Customer-focused Public Services - Conference 3rd June 2009

Customers matter. Especially for the public sector. In his Review of Service Transformation, Sir David Varney recommended that there should be a greater emphasis on viewing the delivery of public services clearly from the citizen and business perspective.
This conference brings together a highly knowledgeable and influential group of presenters to highlight some innovative thinking and policy developments, as well as showcasing some examples of customer service excellence, there can be no better place to learn, network ideas and be motivated into action than the inaugural Customer-focused Public Services Conference. For details and to book your place click here!