Sir David Nicholson: be ambitious to meet NHS challenges in 2010

NHS Chief Executive Sir David Nicholson talks to HealthExecTV about the keys to success for the NHS as it enters the toughest financial climate it has ever known. Sir David identifies ways to drive the biggest efficiency savings and quality improvements, and challenges leaders to be ambitious in their approach to change and innovation. To view the interview, click here!

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Dignity in Care Leeds case study 2

The second of three video case studies into the work of 2008 Social Care award winners, Leeds. This video looks at how they embraced social marketing to raise the profile of Dignity in Care in Leeds. Click here to view.

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Get the Picture with Social Care TV

Social Care TV programmes aim to bring real world examples to social care staff, managers, commissioners and trainers. Already up on the site are 25 videos covering topics such as dementia, personalisation and safeguarding vulnerable children, with more in the pipeline. Click here to view.

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Create economies of flow - Video from Vanguard.

In this video clip, John Seddon introduces private sector managers Laurence Barrett and Rob Brown, who explain why they first tried and then rejected front office/back office shared services.
They explain that the thinking and assumptions behind front and back office splits are based upon creating economies of scale: a flawed management concept. Instead, the aim should be to create economies of flow.

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