Systems Thinking in the Public Sector: Profound Results, Profound Challenges

The public sector is facing increasing pressure to reduce costs, in this seminar you are shown how Vanguard’s pioneering work applying Systems methods in service organisations leads to dramatic improvements in service, cost, revenue and morale.
At the seminar you will learn why traditional approaches to change and improvement have made services worse and costs higher. You will be given advice on dealing with these key issues from a systems point of view focussing on value to design service systems against citizens’ demands, and to deliver financial savings and improved services at the same time.
The dates are Thursday 19th August – Leeds, Thursday 16th September - Manchester, Other dates to be announced.

The event is for public sector and government personnel, academics and journalists ONLY. This offer is limited and on a first-come first-served basis, so to reserve your place(s) please call 01280 822255 or email pr@vanguardconsult.co.uk for a booking form. The cost is £95 + VAT per delegate, to cover the event costs. Lunch is included, and delegates will also receive a free copy of John Seddon’s latest book.

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FREE web seminar - Expert on Call featuring Paul Hodkinson

Expert on Call is a monthly online seminar and is part of the NHS Institute Alert service which is open to all NHS staff. The next session will feature Paul Hodkinson who will provide an introduction to systems thinking and how this can be used to influence strategy and other key applications of this technique. Click here for more details and to book your place

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